Most facilities that choose Rays do so based on the recommendation of other clinicians that use Rays at a neighboring facility. Clinicians usually look at the following factors in choosing a teleradiology service:
- An accurate, concise, complete, and helpful radiology report
- Fast turnaround times
- Ability to discuss results with reading radiologists
- Interactive QA process
Rays incorporates a patented feature called “doc2doc,” which allows the clinician to open a report and type a comment or question. This goes right back to the Rays radiologist who can then immediately respond. While the clinician always has phone access to Rays' radiologists, many have found doc2doc to be much more efficient.